By Chris Robinson, Manager, Global Training and
Kevin Voecks, Senior Manager, Acoustic Technologies – JBL Synthesis
Harman Luxury Audio is launching JBL Synthesis Workshops for 2020 to train dealers to properly design and install two levels of JBL Synthesis systems, from smaller room systems to the most configurable large room/high channel count systems. All JBL Synthesis dealers must have technical and sales personnel certified in 2020 to remain Authorized JBL Synthesis dealers. Online e-learning modules, accessible on the Harman Luxury Audio e-learning site, are required before attending a workshop. Utilizing e-learning in this manner enables utilization of the workshop time for more hands-on training and practice. Post-workshop e-learning modules provide testing for final certification.
The first certification requirement is to attain “JBL Synthesis Certified Installer” for Dirac Live-based systems to both plan and calibrate up to 16 channel systems using the JBL Synthesis SDR-35 AVR and SDP-55 Surround Processor. The premier certification level is “JBL Synthesis Certified Elite Installer” for dealers installing the more complex SDP-65 and SDP-75 home cinema processor capable of decoding and processing from 16 to 32 channels. The initial “Certified” status must be achieved by a dealer’s personnel before they can be trained and certified for JBL Synthesis Certified Elite status, both of which will carry different levels of website presence on the JBL Synthesis Dealer Locator. By the end of 2020, the initial “Certified” status may be attained entirely online with a follow up calibration test that is submitted to the Harman Luxury Audio Training Department.
Implementing quality JBL Synthesis systems involves much more than hardware set up and calibration. The first three E-learning modules provide essential information regarding the variety of components that make up the new JBL Synthesis systems. Additional modules provide training on speaker placement, amplifier programming and Dante network training. Each e-learning module must be passed before one can receive “Certified” status. Workshop time will reinforce e-learning and focus more time on actual Dirac Live hands-on use and practice.
“Elite” certification is designed for a dealer’s personnel to learn more about designing higher channel-count systems based on the SDP-75 and SDP-65 processors, and becoming fluent in these highly configurable products. Elite certification assures that a dealer’s personnel are qualified for high-level system design and the set up and use of optimizer-based systems, including the use of additional tools used in these sophisticated systems.
Most JBL Synthesis Certified Elite Dealers will utilize factory-trained and certified 3rd-party calibrators on these high profile systems, or may opt for remote calibration from the Harman Luxury Audio Northridge office.
Sessions for the first half of 2020:
March 10 and 11: Certified Training
March 12 and 13: Elite Training
May 5 and 6: Certified Training
May 7 and 8: Elite Training
June 23 and 24: Certified Training
June 25 and 26: Elite Training
Certification workshops are held in our Northridge facilities. Some geographic “Certified” trainings will be held on a regional basis, although all “Elite” training will take place in Northridge. Please contact your regional sales manager for a dealer application form to reserve a spot in one or both of the workshops.
To begin your Certification, please take the available courses on our e-learning LMS site at