Luxury Audio Dealer Portal: Order Products Online!
By Chris Robinson
Manager, Global Training
This past spring, David Tovissi, General Manager and VP of Luxury Audio, sent many of you a questionaire on how we can become a better partner and improve our services. We listened, and as one of the first steps in our ongoing commitmen to improvement, are pleased to announce a new online dealer tool. The Luxury Audio Dealer Portal is designed to expedite the ordering process, save you time and money and improve communications. It will also run reports so that you can track your orders, shipments and provide order history.
The Luxury Audio Dealer Portal went live on August 1, 2019 and is now ready for your use. To get started, please complete the “Portal Log-In and Password Request Form,” available from your regional manager, and email it to Victoria.Openlender@harman.com.
You will then be issued a login in and password, and can begin using the portal immediately. It is easy to use and provides multiple methods to order products, from a simple one or two product order to ordering a whole system. A short video is also available to you to walk you through the features and use of the Portal. The password to view the video is: 9PwSfJKk
New features will be added to provide additional benefits as we further develop the program. In the meantime, the portal will instantly enter your orders directly into our SAP system. This keeps everyone in the order process in the loop by providing instant information on your needs, no follow up phone call or email required. We are excited about this tool and hope you take advantage of it right away.
Other Training News
We have three training sessions coming up that you won’t want to miss:
1. The Luxury Audio Northridge Academy
September 26th and 27th
2. Mark Levinson Academy
New York, NY / Shelton, CT
October 23rd and 24th
3. JBL Synthesis Certification and Elite Training
December 3rd, 4th and 5th